We are a well-established Allstate Insurance agency located on the north side of Chicago, and we are looking for a Customer Service Representative to join our friendly and professional team. If you're enthusiastic, reliable, and eager to help others, this could be the perfect opportunity for you.

What You’ll Do:

• Provide excellent customer service via phone, email, and in-person
• Assist clients with policy questions, billing inquiries, and coverage updates
• Process policy changes and follow up on documentation
• Support the sales team and contribute to a positive client experience
• Maintain organized client records and ensure compliance with company standards

What We’re Looking For:

• Prior customer service experience is a plus, but not required
• Strong communication and organizational skills
• A positive attitude and willingness to learn
• Ability to multitask in a fast-paced environment
• Must be dependable and detail-oriented

We Offer:

• Competitive hourly pay
• Paid training and licensing support
• Opportunities for growth within the agency
• Friendly, team-oriented work environment

If you're ready to build a meaningful career with a trusted insurance agency and make a difference in the lives of our clients, we’d love to hear from you!

Please email your resume at This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you.